Frequently asked questions
The main questions about security, money, exchanges, the referral program, signing in, and the app itself.
Trading fee rebates
What is a crypto trading fee rebate?
A rebate returns part of the fees paid on eligible trades at a supported exchange. DeFee receives affiliate rewards from the exchange and passes part to users as trading fee cashback.
Can I get a Binance trading fee rebate?
Select Binance in the DeFee app and check connection requirements. For a new account, use the referral link from the app and enter your public UID. If you already have an account, ask support about eligibility first.
Can I get a Bybit fee rebate?
Select Bybit in the DeFee app and check available terms. New accounts connect through a referral link and public UID. Existing account eligibility must be checked with support first.
What is an exchange UID?
A UID is the public identifier of your exchange account. It is used to link the account in DeFee and does not replace your password or an API key.
How is cashback calculated?
Eligible trading fees are multiplied by the cashback rate available to your account. The general advertised DeFee range is 40–45%; exact terms depend on the exchange and account. Trading volume alone is not the fee amount.
When are rebates paid?
Accrual timing depends on partner data and exchange terms. Check the status in the app and ask support about the expected schedule for your exchange.
How can I withdraw my cashback?
Check your available balance in the app and request a USDT withdrawal. The stated minimum is 50 USDT. Choose an available network and make sure it matches the recipient address network. Check current fees and terms before submitting the request.
Security
Do you need my API keys or exchange password?
No. We only use the referral link and your public UID on the exchange. We never need or ask for API keys, your password, or withdrawal access.
Can DeFee withdraw funds from my exchange account?
DeFee cannot manage your exchange account, trade or withdraw funds. Cashback calculations use your public UID and fee data supplied by the exchange through its affiliate program.
How does DeFee know about my trades?
The exchange shares aggregated fee data for the linked UID with its partners. We never see the contents of your trades, your balances, or other personal account data.
Can DeFee change my exchange account's settings?
DeFee has no trading permissions, withdrawal permissions or permission to change your account settings. Your UID and affiliate data are used only to link the account and calculate cashback.
Money and withdrawals
How much is the cashback?
40 to 45% of the fee you pay the exchange. The exact rate depends on the exchange and your trading volume.
What currency is cashback paid in?
In USDT, over TRC-20, ERC-20, or BEP-20, your choice.
What is the minimum withdrawal amount?
The equivalent of $50 in USDT.
Does my exchange fee change because of DeFee?
No. You pay the same fee as you would without us: cashback comes from the same fee that the exchange returns through its affiliate program, and DeFee passes it on to you.
Exchanges
Which exchanges does DeFee support?
Right now, Binance, Bybit, OKX, Bitget, BingX, MEXC, and WEEX. Gate.io is coming soon.
I already have an account on the exchange, can I connect it?
Eligibility depends on the exchange and current referral attribution. Ask DeFee support about the requirements before changing settings. Entering a UID alone does not guarantee affiliate program eligibility.
Is connecting an exchange to DeFee free?
Yes, connecting is free. You only pay the exchange its usual fee, same as without DeFee.
Can I connect several exchanges at once?
Yes, you can connect several supported exchanges at once and earn cashback on each of them separately.
Referral program
How does the DeFee referral program work?
You invite a trader with your own link and get a percentage of the fee they bring to the platform, on top of your own cashback.
Can I earn cashback and referral income at the same time?
Yes, they are two independent payouts: cashback on your own trades and a percentage of the fee from traders you invited.
How do VIP tiers grow?
Your tier, from Bronze to Diamond, is calculated automatically from your accumulated cashback, nothing to set up separately.
Account and sign-in
How do I sign in to DeFee?
With Google, a crypto wallet, or Telegram, your choice.
Do I need a separate password for DeFee?
No, a separate password is never created. Sign-in is always through Google, a wallet, or Telegram.
Does the same account work in the browser and in Telegram?
Yes, one DeFee account works the same at app.earnix.global/login/en and inside the Telegram mini app: balance, history, and cashback match everywhere.
The app and community
Can I track cashback per exchange separately?
Yes, the app shows cashback and accrual history broken down by each connected exchange.
Does DeFee have a forum or news?
The forum and news section are still in progress, there's no content there yet.
Where do I go if my question isn't on this list?
Message support right inside the DeFee app, we answer directly.